Removals & Delivery Terms of Service

Last Updated: June 2026

All bookings are subject to availability and confirmation by Deliveree Ltd.

Customers must:

• Provide accurate collection and delivery information.
• Ensure suitable access for vehicles.
• Declare heavy, fragile or unusual items.
• Ensure items are packed appropriately unless packing services are booked.

We are not liable for delays caused by:

• Traffic
• Weather conditions
• Road closures
• Vehicle breakdowns
• Circumstances beyond our reasonable control

We do not transport:

• Illegal goods
• Firearms
• Explosives
• Hazardous substances
• Perishable goods unless agreed beforehand

Goods are transported at the customer's risk unless otherwise agreed.

Where liability applies, it shall be limited to the value declared before transport and subject to applicable insurance coverage.

Payment terms will be confirmed prior to service.

Late payments may incur additional charges.

Cancellation charges may apply depending upon notice provided and resources allocated to the booking.

Any claim for damage or loss must be reported within 48 hours of delivery.

Photographic evidence may be requested.